Client results

Work improved. Time returned.

HIA has built systems, improved workflows, helped organizations decide where AI belongs, and trained professionals to use it with stronger judgment and consistency.

For organizations

HIA Space

~92 hours saved annually

Dashboard consolidates project work, CRM activity, publishing workflows, and frequently used business systems into one operating environment.

41 RFP intake
26 CRM maintenance and client contact summaries
16 Accessing frequently used systems
9 Project visibility and guided blog publishing
How we calculated this

Conservative modeled annual savings for a three-person team, based on current workflow frequency and estimated before-and-after task times.

Coordination and administration

Save time where routine coordination slows the work down.

Explore Agents & Tools

~42hours saved annually

Scheduling

We built a scheduling system that combines availability across calendars and gives clients a direct booking path. At 10 meetings per week, eliminating about five minutes of calendar checking and coordination per meeting returns roughly 42 staff hours a year.

~14hours saved annually

Invoice & receipt processing

Invoices and receipts are emailed. AI extracts the relevant information, categorizes the charge, and records it for tracking. At 20 documents per month, eliminating about three and a half minutes of manual review, lookup, filing, and entry per document saves roughly 14 hours a year.

Complex professional work

Simplifying work that used to take hours.

These systems reduce repetitive handling while keeping the work structured for human review.

~867staff hours saved annually

Proposal production

We built a proposal production system that turns source materials, requirements, and approved inputs into a structured rough draft through a controlled multi-stage process. For 25 proposals a year, reducing average rough-draft time from about 35 hours to 20 minutes saves roughly 867 staff hours annually.

~98staff hours saved annually

RFP evaluation

Across 200 RFPs a year, the system reduces average evaluation and Go / No-Go review time from about 40 minutes to 10.5 minutes.

~74% less evaluation time

~17staff hours saved annually

Copy editing

For 25 ten-page documents a year, reducing average review time from eight minutes to four minutes per page saves roughly 17 staff hours.

50% less copy-editing time

Advisory

Deciding where AI should be introduced.

Explore Advisory

Use-case prioritization

60+AI use cases across 9 business functions

We have identified, built, and tested more than 60 use cases. That experience gives us a practical basis for separating strong use cases from low-return ones and deciding what deserves attention first.

Platform and AI environment design

We work across OpenAI, Anthropic, Gemini, Copilot, and Perplexity.

Model fit

Determine which models are better suited to different types of work.

Data structure

Assess how structured and unstructured information is stored and prepared for AI use.

Security and access

Decide what AI can access, what should stay restricted, and where information needs to remain separated.

Configuration

Configure accounts with custom skills, memory, context management, and token optimization where useful.

AI governance

AI use policies

We have developed AI use policies for nonprofit and for-profit organizations, including rules for sensitive information and appropriate use.

Data and access controls

We have helped organizations decide what information AI can access and what needs to remain separated.

Private equity environments

We have worked with private equity firms on separating data and functions to reduce information leakage across companies, teams, or workflows.

Decision governance

We have built governance frameworks for work such as grant making, where criteria, review steps, and human accountability need to be clear.

HR and workflow governance

We have developed frameworks for HR onboarding and other workflows where responsibilities, access, and review points need to be defined before AI is introduced.

Training

Train teams to use AI responsibly and properly.

Explore Training

50+

Mid-to-senior professionals trained

Training for experienced professionals using AI for writing, research, analysis, planning, communication, and other substantive work.

15+

Seminars developed

Seminars covering different aspects of AI use, from prompting and hallucination reduction to stronger drafting, analysis, and output review.

1:1 coaching

Executive coaching

Individual coaching on using AI personally, evaluating its work, and managing teams that are beginning to use it.

Custom courses

Function-specific courses

Courses developed around the actual responsibilities, materials, standards, and recurring work of a particular team or function.

Have work that takes too long, produces inconsistent results, or needs a better AI approach?

We can look at the work, identify where AI is useful, and determine what should be built, changed, or taught.

Schedule time to discuss how HIA can help you